This is the bread and butter
Low-voltage gets us in the building. The Network Management & Service Level Agreement is how most of our customers stay — month after month, office after office, since 2000.
One agreement. Predictable cost. A real human when the copier, the file share, or a tablet falls over on a Tuesday.
- Windows, macOS, Linux, and UNIX networks
- Remote monitoring, patching, and repair
- On-site when remote will not do
- Backup — on-site, near-line, and off-site
- Servers, workstations, offices, and plant networks
- Printers and copiers
- Cell phones and tablets
What the agreement is for
Keep it running
Monitoring, updates, backups, and the unglamorous fixes that stop a ten-person office from losing a day.
Keep it honest
We are not tied to one vendor’s cloud. If a printer, a NAS, or a Linux box is the right tool, that is what we support.
Keep one bill
MSP, cameras, cable, and the circuit shopped through our agents — still ThinkSo on the invoice.
Who already keeps us on retainer
NMSLA work is not only plants. The same agreement covers the offices that cannot go dark on a Tuesday.
Local & county government
Departments and offices — the network, the desktops, the recorders, and the people who still pick up the phone after hours.
Medical centers & hospitals
Clinical and business networks, backups, and the unglamorous gear between the front desk and the closet. We work inside their rules.
Hospitality
IHG and Hilton properties we already support — front desk, back of house, and the Wi-Fi the guest actually notices.
Dealerships & service departments
Showroom, F&I, and the shop — DMS workstations, writers’ desks, alignment bays, and the cameras over the lot.
Rates stay competitive because we live here and we already know the shop. Evening and weekend work uses the published after-hours card. The NMSLA is scoped to the environment — not a national binder of services you will never use.